Directory Services Operator

    City: Limassol

    PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

    What will you do…

    You will be accountable to the Supervisor of Directory Services Department

    • Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
    • Attend to customers queries in a professional, courteous and timely manner
    • Handle all necessary systems in order to provide exceptional customer support

    What we are looking for…

    • Educated to a degree level
    • Experience in a services environment is desired
    • Excellent communication and interpersonal skills
    • Patience and ability to handle pressure from customers
    • Excellent command of the spoken/written Greek & English language
    • Availability to work in shifts, weekends and public holidays (5 shifts/week)

    The Call Center operates 24 hours per day, 365 days per year.

    What we offer

    • Provident Fund
    • Private medical health cover
    • A friendly and positive working environment
    • Personal and professional development

    All applications will be treated in the strictest of confidence

    Due to the big number of applications, only shortlisted candidates will be contacted.

    Apply for this position

    To submit a job application to PrimeTel PLC, please complete the form below.

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    Declarations and Consent

    By submitting this form I declare that the information provided in my curriculum vitae is true and complete, and I understand that any false information will disqualify me from further consideration for employment.