City: Limassol & Nicosia
If you are looking for an exciting job opportunity in one of the best telecommunication companies in Cyprus then keep reading!
The Call Center Representatives in Primetel are the brand ambassadors, who support company’s mission by offering incredible educational, immersive, and exciting experience to all of our current and future customers.
- Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely manner.
- Handle, support and guide customers from start to end by providing a tailored experience. Carry out any other reasonable ad hoc duties in order to support the Customer Service department.
- Previous experience in a Customer Service position will be considered as an advantage
- Strong communication skills
- Ability to understand and convey commercial and technical issues through communication with customers
- Ability to deliver under time pressure
- Ability to prioritize and manage several activities simultaneously
- Passion for technology and learning
- Fluency in Greek and English
- Computer literate
- Availability to work evenings and weekends