Directory Services Operator

    Available Locations: Limassol – Work from Home

    PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

    What your daily routine will look like:

    Accountable to the Supervisor of Directory Services Department:

    • Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
    • Attend to customers queries in a professional, courteous and timely manner
    • Handle all necessary systems in order to provide exceptional customer support

    What profile the ideal candidate should have:

    • Experience in a services environment is desired
    • Excellent communication and interpersonal skills
    • Patience and ability to handle pressure from customers
    • Excellent command of the spoken/written Greek & English language
    • Availability to work in shifts, weekends and public holidays (5 shifts/week)

    Remote work is necessary until further notice. All you need is:

    • Access to the Internet
    • A dedicated working station with no interruptions

    What we provide for your remote work:

    • Laptop
    • Online training and support using various cloud-based peer-to-peer software platforms
    • Online continuous learning education through e-Learning courses

    Apply for this role

    Title

    Full Name *

    Telephone Number *

    Email Address *

    City of residence *
     Nicosia Larnaka Limassol Paphos Famagusta

    Where did you hear about this role?
     Advertisement From a friend Career Fair PrimeTel Employee PrimeTel Website

    Are you a legal permanent resident of Cyprus or a citizen of an EU/EEA country? *
     Cypriot Citizen EU/EEA Citizen Other

    Please attach your CV (PDF/.DOC only)*

    Please attach your Cover Letter (PDF/.DOC only)

    Declarations and Consent

    By submitting this form I declare that the information provided in my curriculum vitae is true and complete, and I understand that any false information will disqualify me from further consideration for employment.

     I consent to PrimeTel's candidate privacy notice *

    Read PrimeTel's candidate privacy notice here

    All applications will be treated in the strictest confidence and only shortlisted candidates will be contacted.