Available Locations: Limassol
We are always looking for new colleagues to join our company and help our business reach new levels of excellence.
If you are a Directory Services Operator then we are looking forward to meet you and join our family.
What your daily routine will look like:
- Ensure accurate and timely reporting and meaningful communication of results including financial and non-financial metrics and KPIs.
- You will be accountable to the Supervisor of Directory Services Department
- Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
- Attend to customers queries in a professional, courteous and timely manner
- Handle all necessary systems in order to provide exceptional customer support
What profile the ideal candidate should have:
- Experience in a services environment is desired
- Excellent communication and interpersonal skills
- Patience and ability to handle pressure from customers
- Excellent command of the spoken/written Greek & English language
- Availability to work in shifts, weekends and public holidays (5 shifts/week)
What we Offer:
- Attractive remuneration package
- Provident Fund
- Private medical health cover
- A friendly and positive working environment
- Personal and professional development