Directory Services Operator

    Date: 12/02/2019
    Available Locations: Limassol

    We are always looking for new colleagues to join our company and help our business reach new levels of excellence.
    If you are a Directory Services Operator then we are looking forward to meet you and join our family.

    What your daily routine will look like:

    • Ensure accurate and timely reporting and meaningful communication of results including financial and non-financial metrics and KPIs.
    • You will be accountable to the Supervisor of Directory Services Department
      • Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
      • Attend to customers queries in a professional, courteous and timely manner
      • Handle all necessary systems in order to provide exceptional customer support
    What profile the ideal candidate should have:
    • Experience in a services environment is desired
    • Excellent communication and interpersonal skills
    • Patience and ability to handle pressure from customers
    • Excellent command of the spoken/written Greek & English language
    • Availability to work in shifts, weekends and public holidays (5 shifts/week)
    What we Offer:
    • Attractive remuneration package
    • Provident Fund
    • Private medical health cover
    • A friendly and positive working environment
    • Personal and professional development
    Apply for this role

    Title

    Full Name *

    Telephone Number *

    Email Address *

    City of residence *
     Nicosia Larnaka Limassol Paphos Famagusta

    Where did you hear about this role?
     Advertisement From a friend Career Fair PrimeTel Employee PrimeTel Website

    Are you a legal permanent resident of Cyprus or a citizen of an EU/EEA country? *
     Cypriot Citizen EU/EEA Citizen Other

    Please attach your CV (PDF/.DOC only)*

    Please attach your Cover Letter (PDF/.DOC only)

    Declarations and Consent

    By submitting this form I declare that the information provided in my curriculum vitae is true and complete, and I understand that any false information will disqualify me from further consideration for employment.

     I consent to PrimeTel's candidate privacy notice *

    Read PrimeTel's candidate privacy notice here

    All applications will be treated in the strictest confidence and only shortlisted candidates will be contacted.