Technical Support Operator

    Available Locations: Limassol/Nicosia – Work from Home

    PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV channels and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

    If you are passionate about Customer Care, then we are looking forward to meet you and have you join our Call Centre team.

    What your daily routine will look like:

    • Provides customer support and acts as an interface between the customers and the company by attending to their queries and complaints
    • Troubleshoots and solves customers’ technical related issues
    • Promotes company’s products and services
    • Handles information and billing inquiries

    What profile the ideal candidate should have:

    • Educated to a degree level. Undergraduate degree in Computer Science or other technical area is preferable
    • Experience in a service environment
    • Excellent communication skills
    • Strong interpersonal skills
    • Knowledge of computer and internet applications
    • Ability to work in a complex and high demanding environment
    • Excellent command of the spoken/written Greek & English language
    • Availability to work in shifts, weekends and public holidays (5 shifts/week)

    Remote work is necessary until further notice. All you need is:

    • Access to the Internet
    • A dedicated working station with no interruptions

    What we provide for your remote work:

    • Laptop
    • Online training and support using various cloud-based peer-to-peer software platforms
    • Online continuous learning education through e-Learning courses

    Apply for this role

    Title

    Full Name *

    Telephone Number *

    Email Address *

    City of residence *
     Nicosia Larnaka Limassol Paphos Famagusta

    Where did you hear about this role?
     Advertisement From a friend Career Fair PrimeTel Employee PrimeTel Website

    Are you a legal permanent resident of Cyprus or a citizen of an EU/EEA country? *
     Cypriot Citizen EU/EEA Citizen Other

    Please attach your CV (PDF/.DOC only)*

    Please attach your Cover Letter (PDF/.DOC only)

    Declarations and Consent

    By submitting this form I declare that the information provided in my curriculum vitae is true and complete, and I understand that any false information will disqualify me from further consideration for employment.

     I consent to PrimeTel's candidate privacy notice *

    Read PrimeTel's candidate privacy notice here

    All applications will be treated in the strictest confidence and only shortlisted candidates will be contacted.