Administration Officer

Available Locations: Limassol/Remote

Primetel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV channels, and mobile services. In Primetel, we strongly believe that our positioning in the market, our technology, our reputation, and strength have all been achieved through our talented, dynamic, and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

If you are an experienced Administration Officer and can work remotely, then we are looking forward to meeting you.

What your daily routine will look like:

  • Scheduling installation appointments and preparing of documents required
  • Monitoring service delivery
  • Communicating with the main provider for issues related to the provision of lines or faults in the main network
  • Communicating with the customer for issues related to faults to the main network and follow up resolution
  • Updating relevant database
  • Submitting/maintaining requests for Fiber migrations or new installations
  • Monitoring maintenance work on the network
  • Supporting other departments for various issued related to subscribers

All you need is…

  • Education to a degree level. Undergraduate degree in Computer Science or any other related field is preferable
  • Experience in a service environment will be considered as an advantage
  • Attention to detail
  • Ability to work on own initiative and be proactive
  • Ability to work under pressure and meet deadlines
  • Capable of working in a team
  • Ability to cover shifts if needed
  • Excellent computer skills in MS Office -Excel, Word, PowerPoint
  • Excellent command of the spoken/written English language

What we Offer 

  • Attractive remuneration package
  • A friendly and positive working environment
  • Personal and professional development

All you need to be able to work remotely is: 

  • Access to the Internet
  • A dedicated working area with no interruptions

What we will provide you to be able to work remotely:

  • Laptop
  • Online training and support using various cloud-based peer-to-peer software platforms
  • Online continuous learning education through e-Learning courses

Apply for this role