With PrimeTel mobile, you get simple and low rates so you’ll know exactly how and what you will be charged, without any small print.

    Below you’ll find everything you need to know about our call rates.

    National Calls€0,095/minute
    SMS to National Networks€0.035
    SMS abroad€0.055
    Mobile Internet€0.095
    MMS within Cyprus€0.2543
    MMS abroad€0.3560

    Any time, any network – charges per 30-second increments

    Note: The maximum number of latin characters per SMS is 160. Language choice for messages may decrease the number of characters per SMS.


    Calls to PrimeTel services

    133Customer SupportFREE
    134PrimeTel Business SupportFree
    11800Directory Enquiries€0.39/call + €0.0620/per 15 seconds
    122VoicemailFirst 10 seconds are FREE, then €0.0233/20 seconds

    Calls to special numbers and other services

    7777xxxxUniversal Access Service€0.12/minute
    700xxxxxPrivate Number€0.1109/minute
    800xxxxxNational Freephone servicesFREE
    120Call Center Cablenet€0.0720/minute
    123CYTA Voicemail€0.0720/minute
    124CYTA Broadband Telephony Voicemail€0.0720/minute
    130Call Center Cablenet€0.0720/minute
    132CYTA Customer Service€0.0720/minute
    11810CALLS TO ATHINA LEATHERGOODS LTD SERVICES€0.3328/call + €0.1513/15 sec.
    11811epic Directory Enquiries€0.3250/call + €0.0745/minute
    11888Cablenet Directory Enquiries€0.3253/call + €0.04217/15 sec.
    11892CYTA Directory Enquiries€0,35/call + €0,03/15 sec.
    11894International Directory Enquiries€2.37/minute


    151Committee on Missing Persons in CyprusFREE
    1401Poison Control CenterFREE
    1402Cyprus Anti-Drugs CouncilFREE
    1410Support against drug abuseFREE
    116 111Support Children & TeensFREE
    116 000Missing ChildrenFREE
    1412Ministry of Health – Coronavirus ResultsFree
    1414Hunter’s lineFREE
    1415Transportation DepartmentFREE
    1419Audio TextFREE
    1420Ministry of Health telephone support for CoronavirusFREE
    1422Cyprus National Addictions AuthorityFREE
    1424Cyprus Diabetic AssociationFREE
    1429Consumer lineFREE
    1430Ministry of Defense service lineFREE
    1431Cyprus Smoking help lineFREE
    1433Ministry of Labour helpline for Coronavirus FundingFree
    1434Cyprus Citizens Service CenterFREE
    1440Association for Prevention and Handling of Domestic ViolenceFREE
    1441Rescue Coordination CentreFREE
    1442Μedic AlertFREE
    1443Sovereign Bases ForcesFREE
    1445Cyprus Red CrossFREE
    1454Cyprus Gambling HelplineFREE
    1455Family Plan AssociationFREE
    1456Center of multiple intervention for psychological healthFREE
    1460Police Confidential LineFREE
    1466Cyprus Hope for ChildrenFREE
    1470NG Military personnel welfareFREE
    1471Cyprus Psychological AssociationFREE
    1482Cyprus Ithaki Charity OrganisationFREE
    1490National CSIRT-CYFREE
    1469ELAZO Cancer patient and relatives AssociationFREE
    1498Drugs Law Enforcement UnitFREE
    1800EAC Faults and Complaints centerFREE
    1818Electricity Authority Cyprus EAC€0.025/minute
    17000Call Center GESYFREE

    Emergency Calls

    112Emergency servicesFREE
    199Emergency servicesFREE
    Prices include VAT
    International ChargesCost per minute
    Greece landline€0.1152
    Greece mobile€0.2261
    United Kingdom landline€0.117
    United Kingdom  mobile€0.2261
    Russia landline€0.119
    Russia mobile€0.2885
    USA landline€0.0989
    See call rates to all destinations
    International SMS€0.055 per SMS to any international network

    Prices in € per minute, charged per minute.
    Charging is applied per 60 sec with minimum charge 60 seconds – applicable 24 hours a day, every day.
    Price includes VAT

    Flexi Program€0.095/MB charged per ΚΒ
    Unlimited1€0.095/ MB charged per ΚΒ
    Unlimited2€0.095/ MB charged per ΚΒ
    Unlimited3€0.095/ MB charged per ΚΒ
    Unlimited4€0.095/ MB charged per ΚΒ
    Unlimited5€0.095/ MB charged per ΚΒ
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