Terms and Conditions
1. The Christmas Offer of mobile telephony ‘’Xmas Offer 2019’’ of Primetel PLC (hereinafter “PrimeTel”) applies from the 25/11/2019 until the 31/03/2020, on a mobile telephony 24 month contract commitment (hereinafter the “Offer”).
2. Subscribers who will receive the Offer will be able to benefit from either:
a. a discount on monthly fee and additional MB mobile internet and / or extra minutes and SMS, depending on the Unlimited Program chosen, for the entire duration of the Contract,
b. subsidy for device or gift vouchers and additional MB mobile internet and / or extra minutes and SMS, depending on the Unlimited Program they have chosen for the entire term of the contract, i.e. 24 months.
3. The “Xmas Offer 2019” with a discount on the monthly fee and additional MB mobile internet and / or extra minutes and SMS based on the Unlimited Plan selected is addressed exclusively to:
a. New subscribers who will transfer an existing active (contract or prepaid) mobile number to any PrimeTel Unlimited Mobile Phone Plan with a 24-month contract commitment upon signing their contract at a PrimeTel or Telefone store.
b. New subscribers who will subscribe with a new number to any PrimeTel Unlimited Mobile Phone Plan with a 24-month contract commitment, if they sign their contract at a PrimeTel or Telefone store.
c. Existing PrimeTel mobile subscribers, once their Initial Term has expired, given that they do not already benefit from a PrimeTel offer and will renew their contract in any of PrimeTel’s Unlimited Programs with a 24-month contract commitment.
4. Offer “Xmas Offer 2019” with device subsidy or gift vouchers and additional MB mobile internet and / or extra minutes of talk and SMS, depending on the Unlimited Program selected is addressed exclusively to:
a. New subscribers who will transfer an existing active mobile contract number to any PrimeTel Unlimited Mobile Phone Plan with a 24-month contract commitment, if they sign their contract at a PrimeTel or Telefone store.
b. Existing PrimeTel mobile subscribers, once their Initial contract duration has expired, who do not already benefit from a PrimeTel offer and will renew their contract in any of PrimeTel’s Unlimited Programs with a 24-month commitment.
5. It is specified that for the second or any additional subscription to the above Unlimited Mobile Telephony Plans, the subscriber may benefit from a discount on the monthly subscription of additional MB mobile Internet and / or additional minutes of talk and SMS depending on the Unlimited Program of his choice. If the subscriber has benefited from a device subsidy or a gift voucher during the first subscription it cannot be benefited a second time with a device subsidy or a gift voucher.
6. Gift vouchers corresponding to the Unlimited Plans selected by the subscribers may be redeemed at affiliate stores listed in the link available at: https://primetel.com.cy/shops/, at the time of redemption.
a. It is specified that subscribers will be asked to receive the gift vouchers upon activation of their services by displaying their identity at the store where their contract was signed.
b. It is understood that such gift vouchers cannot be used to pay any services and / or bills.
c. It is clarified that the subscriber who chooses to subscribe to Unlimited Mobile Telephony Plans 3, 4, 5 and 6 will be able to opt for lower value coupons, with a corresponding reduced monthly fee for the entire duration of his contract.
d. The subscriber may receive more than one gift voucher divided by their respective value. In addition, the subscriber can choose gift vouchers for different affiliated stores.
e. It is clarified that the consumer will be asked to indicate, after activation of his services, what amounts he / she wants to issue to his / her gift vouchers and to which store he / she wishes to redeem them. After receiving the coupons the subscriber is not entitled to change his original choice.
f. Gift Vouchers may be redeemed by a PrimeTel subscriber within one (1) month of the date of receipt of the Gift Vouchers. Upon expiry they are cancelled and cannot be used and / or renewed.
7. It is clarified that this Offer is only available for residents of the Republic of Cyprus. PrimeTel is entitled to assess the subscriber’s creditworthiness and solvency before the signature of any contract and in case that is considered unsatisfactory, the subscriber will not be able to benefit from this Offer.
The Offer does not include any one-off charges and/or monthly charges arising from usage, and/or additional upgrades that the subscriber may choose beyond the monthly charges of the basic package of the Offer.
8. The Offer does not include any one-off charges and/or monthly charges arising from usage, and/or additional upgrades that the subscriber may choose beyond the monthly charges of the basic package of the Offer
9. In order to activate the services, the subscribers will be charged with the relevant activation and / or registration fee as referred in the published pricelist of Primetel.
10. The Offer cannot be combined with other current Primetel’s Mobile Offers, except with the «Alcatel 1s 32GB» and «Alcatel 3T 8 16GB». In this case, the terms uploaded on the following links are also applicable: https://primetel.com.cy/tos/special/alcatel-1s-32gb-promo/ and https://primetel.com.cy/en/tos-ptl/alcatel-3t-8-16gb-tablet-offer/ . This Offer can be combined with other current Home Internet and / or TV offers.
11. On the expiration of the twenty four (24) months period, the monthly fixed charges will apply, based on PrimeTel’s published pricelist at the time.
12. The General Terms and Conditions for the provision of PrimeTel’s Services (“GTC”) as well as the
Special Terms and Conditions governing PrimeTel’s Unlimited Plans (“STC Unlimited Plans”) apply. In case of contradiction and/or discrepancy between GTC and/or STC Unlimited Plans and these terms, the latter will prevail.
13. In case of early termination of the Agreement for the Provision of PrimeTel Services, before the expiration of the twenty four (24) month period, Terms for Early Termination of the Customer Service Agreement shall apply and the subscriber is obliged to pay, inter alia, the remaining value of any amount by which the latter has been subsidized by PrimeTel to buy any equipment and/or goods. These amounts are calculated pro rata to the remaining term up to the end of the Agreement and the total duration of the Agreement.
14. All prices include VAT. For more information, please call 133.
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