Sales Representative – Call Center Greece

Available Locations: Work from Home – Greece

Primetel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV channels and mobile services. In Primetel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

If you are an experienced Sales Representative, then we are looking forward to meet you and join our family.

What your daily routine will look like:

• As part of the Call Centre, be the first point of contact for customers by phone
• Provide exceptional customer service over the phone and handle customers’ queries and complaints in a professional, courteous and timely manner
• Promote and sell the Company’s products and services by phone
• Generate/follow up on leads and reach sales targets
• Update all relevant systems and administrate all related documentation
• Availability to work in shifts

What profile the ideal candidate should have:

• Proven work experience in a customer service/sales role is a must
• Excellent selling, communication and negotiation skills
• Understanding of the sales process and dynamics
• Understanding of technical aspects of the industry
• Education to a degree level will be considered as advantage
• Ability to prioritize and manage several activities simultaneously
• Fluency in Greek and English language (written and oral)
• Computer literate, with very good knowledge of MS Office
• Ability to work under pressure and meet deadline and sales targets