Voice Engineer

Location: Nicosia

Primetel is one of Cyprus’ leading telecommunication providers offering telephone, internet, television and mobile services. In Primetel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.

If you meet the criteria for Voice Engineer, then we are looking forward for you to join our family.

What will your job look like?

• Design and implementation of the fixed voice network
• Integration of the fixed voice network with other components
• Deployment and configuration of fixed voice network components
• Cooperate with partners and vendors on various related issues and projects
• Collaborate with other teams to ensure that the voice network is efficiently and effectively integrated with other network elements
• Participate in the design and implementation of new voice services

• Maintain and troubleshoot the voice network of the company ensuring that it operates efficiently and effectively

• Maintain and improve the fixed voice network security and end-to-end QoS
• Document and automate processes, procedures and workflows
• Troubleshoot customer related complaints and provide solution in a timely manner
• Troubleshoot network related issues and work towards for the network improvement and resiliency
• Monitor and report performance analysis of the elements KPIs
• Design and implement new voice services
• Create and maintain technical documentation

All you need is…

• BSc/MSc in Electrical/Electronic/Computer Engineering or Computer Science
• At least two years of experience in a similar role
• Excellent command of the spoken/written English language. Greek language will be considered an advantage
• Excellent knowledge and understanding of SIP, SS7, ISDN and SIGTRAN protocols
• Good knowledge of IP routing and switching protocols
• Experience with IMS, CS Core Elements (MSC, MGW, etc.) will be considered an advantage
• Knowledge of voice and multimedia communication services
• Knowledge of SQL and any other programming languages will be considered an advantage
• Knowledge and experience working with Linux or *nix like operating systems
• Experience working independently with multiple simultaneous subjects of a complex nature
• Attention to detail/ accuracy
• Ability to work under pressure and meet deadlines
• Ability to write reports, business correspondence and procedure manuals

What we offer:

• Attractive remuneration package
• Provident Fund
• A friendly and positive working environment
• Personal and professional development
• Birthday off

All applications will be treated in strictest of confidence. Due to the high volume of applications, only successful applicants will be contacted. Your CV will be maintained in our files for the next six months, and your qualifications will be considered for future openings.