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Welcome to the Power of Primetel 5G
5G is the fifth generation of mobile network technology a massive leap forward in speed, capacity, and reliability. With 5G, you can enjoy ultra-fast downloads, seamless streaming, lag-free gaming, and real-time connectivity like never before.
Whether you're working, gaming, streaming, or connecting with loved ones, 5G transforms your mobile experience, opening new possibilities for life and work in a fully connected world.
⚡ Blazing Fast Speeds Experience speeds up to 10x faster than 4G. Download movies in seconds, enjoy high-definition video calls, and stream 4K content without buffering.
📶 Improved Coverage & Capacity Stay connected in crowded areas like stadiums, concerts, and city centers. 5G can handle more devices at once, ensuring a stable connection wherever you are.
⏱ Ultra-Low Latency Enjoy near-instant response times, perfect for online gaming, remote work, AR/VR experiences, and emerging technologies.
🌍 Future-Ready Connectivity 5G is built for the future: smart homes, IoT devices, autonomous vehicles, and advanced mobile applications all rely on the speed and reliability of 5G.
Activating 5G with Primetel is simple. Follow the steps below based on your device.
Go to Settings > Mobile Data > Mobile Data Options.
Tap Voice & Data.
Select 5G Auto (recommended) or 5G On.
Make sure your Primetel SIM or eSIM card is inserted and that you're in a 5G coverage area.
Tip: 5G Auto uses 5G only when it will not significantly reduce battery life.
Go to Settings > Connections > Mobile Networks.
Tap Network Mode.
Select 5G/LTE/3G/2G (Auto Connect) or similar.
Ensure your Primetel SIM or eSIM card is active and you're within a 5G coverage zone.
Notes:
*Device settings may vary. For best results, keep your device updated to the latest software version.
**Samsung and Pixel devices will be added soon.
Find your Primetel 5G plan here
FAQs
5G is the new mobile network technology, operating at incredibly fast speeds which can reach up to 1Gbps! It allows the simultaneous connection of an extremely large number of devices and seamless communication.
There is no additional charge to use the Primetel 5G network. A 5G-certified device is required of course as well as to be in an area with 5G coverage.
The Primetel 5G network is accessible to specific Postpaid Mobile Plans plans for all individuals and businesses.
What you will need is to:
1. Be located in an area with 5G coverage
2. Own a device supporting 5G and certified with the Primetel 5G network
3. Have the latest software installed on your device
4. In the device settings, 5G must be selected in the preferred network list
It’s noted that some devices not intended for the European market may not be able to connect to the Primetel 5G network.
In order to enable the 5G network on you iPhone, your device must be updated to the Latest IOS (15.1)
1. Go to ‘Settings’
2. Choose ‘Mobile data’
3. Choose ‘Mobile Data Options’
4. Choose ‘Voice & Data’
5. At the end, choose ‘5G Auto’
*If 5G Network does not appear in Voice & Data, please follow the next 3 steps.
1. Choose ‘General’
2. Choose ‘About’
3. Choose ‘Update’ at the pop-up message
Activation of 5G on Android devices is usualy done automatically and does not require any action. If not follow the below instructions:
Check if your phone supports 5G
Go to Settings > About phone > SIM status / Network.
Ensure your device is 5G-enabled.
Enable 5G in Network Settings
Open Settings.
Tap Connections or Network & Internet (name may vary).
Select Mobile networks.
Tap Preferred network type or Network mode.
Choose 5G/4G/3G/2G (Auto Connect) or 5G/LTE.
Turn on Mobile Data
Swipe down the notification panel.
Tap the Mobile Data icon to enable it.
Restart your phone (if needed)
Sometimes you need a reboot for changes to apply.
Check 5G coverage
Make sure you’re in an area with 5G coverage.
The status bar should show a 5G or 5G+ symbol when connected.
No, you can access 5G with your existing SIM card.
If you are using a compatible device and do not want access to the 5G network, you have the option of deactivating your access through your device menu (Network Settings).