eSIM, the digital evolution of the physical SIM card, is coming to Cyprus for the first time, offering new possibilities.
eSIM is the new technology vowed to replace the traditional little plastic SIM cards. An embedded small chip directly built into compatible devices that works just like a conventional SIM when activated.
You can simply scan a QR-code provided by Primetel, generating a specific user profile on the device, allowing a secured access to Primetel network.
Check device compatibility
eSIM («e» comes from ‘embedded’) is a new type of SIM card, which is embedded in our eSIM compatible device (Smartphone or Tablet). It is initially empty without any network settings to be pre- installed.
To replace an eSIM you can visit a Primetel store. The activation of an eSIM is done easily by scanning a QR code.
More than one eSIM profiles can be supported. The number of the supported eSIM profiles may vary according to the device’s specifications (usually one or two).
To change an eSIM between devices, or the installation, removal and re-installation in the same device is not supported. If you want to reinstall an eSIM profile, you will need to visit a Primetel store to get a new QR code, which you need for the installation. A deleted eSIM profile is not able to be recovered.
After the activation of an eSIM, the old physical SIM is automatically deactivated.
The eSIM compatible devices available from Primetel are:
The Roaming service is not available to the following countries: Areas of the Republic of Cyprus not under the effective control of the Government, Turkey, Japan, Gabon, Colombia, Namibia, Chile, Andorra, Republic of the Congo, Bhutan, Bolivia, Burkina Faso, Burundi, Central African Republic, Ecuador, Fiji, Nauru, Guam, Guinea, Guinea Bissau, Malawi, Mauritania, Papua New Guinea, Rwanda, Saint Helena, Ascension and Tristan da Cunha, Samoa, Sao Tome and Principe, Somalia, South Sudan, Vanuatu, Venezuela, Mayotte.