Help & Support SEARCH
Choose your bundle, get your eSIM number within minutes and enjoy immediate high-quality Internet connection.
Check if your device supports eSIM
The eSIM compatible devices available from Primetel are:
iPhone
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12 Mini
- iPhone 12
- iPhone SE 2020
- iPhone 11 Pro Max
- iPhone 11 Pro
- iPhone 11
- iPhone XR
- iPhone XS Max
- iPhone XS
Samsung
- Galaxy S21 Ultra
- Galaxy S21+
- Galaxy S21
- Galaxy Note20
- Galaxy S20 Ultra
- Galaxy S20+
- Galaxy S20
Huawei
- P40 Pro
Get & activate your eSIM in seconds
- Simply choose the mobile internet bundle you are interested in and scan the QR code you receive to activate your eSIM immediately.
- Easy to configure and top-up.
- 100% Virtual! No physical SIM. No stores. No delivery.
Great for travelers visiting Cyprus
- Get a High speed connection without the surprise roaming bills.
- Forget about roaming and searching for Wifi.
- Buy your eSIM even before you reach Cyprus.
- Keep your local number in WhatsApp.
- Take advantage of the best local data & call rates on the island.
Perfect as second number
- Add a new number with eSIM regardless of your physical SIM provider.
- Use your eSIM to have a separate number for voice and data plans.
- eSIM is ideal for professionals who need to have two numbers, one for business use and another for personal use.
- Switch between accounts easily.
Check device compatibility
Why choose Primetel
Network
Connect with what you love without the delay. We are investing in a future proof, next generation network to offer you faster speeds, lower latency and a more reliable connections.
Customer Service
We are here to help you stay connected with everything you love, whenever you need us. Contact us through Messenger, WhatsApp, Viber or book an appointment via zoom
Value For Money
Primetel is always offering the most competitive plans and rates combining great quality at affordable prices
FAQs
What is an eSIM?
eSIM («e» comes from ‘embedded’) is a new type of SIM card, which is embedded in our eSIM compatible device (Smartphone or Tablet). It is initially empty without any network settings to be pre- installed.
How can I get a new eSIM or replace my physical SIM?
You can get or replace your eSIM card in the following ways:
- Visit the Primetel Selfcare subscriber zone
- Through the MyPrimetel App
- Book an appointment through the Virtual Shop
- Visit one of the Primetel stores
Activating the eSIM is done simply by scanning a QR code.
Which devices can use eSIM?
Primetel eSIM is supported by all eSIM compatible Smartphones and Tablets.
Following you can find all the available devices:
Apple
- iPhone XR
- iPhone XS
- iPhone XS Max
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone SE (2020)
- iPhone 12 Mini
- iPhone 12
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13 mini
- iPhone 13
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone SE (2022)
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
- iPhone 15
- iPhone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPad Pro (2018 and onwards)
- iPad Air
- iPad
- Pixel 3
- Pixel 3a
- Pixel 4
- Pixel 4a
- Pixel 5
- Pixel 6
- Pixel 6a
- Pixel 6 Pro
- Pixel 7
- Pixel 7 Pro
- Pixel 8
- Pixel 8 Pro
- Pixel Fold
Huawei
- P40
- P40 Pro (not including the P40 Pro +)
- Mate 40 Pro
Motorola
- Razr 2019
- Razr 5G
- Razr 40
- Razr 40 Ultra
- Razr+
- Edge+
- Edge 40 Pro
- G52J 5G
- G52J 5G Ⅱ
- G53J 5G
Samsung
- Galaxy A54 5G
- Galaxy Z Flip
- Galaxy Z Flip 5G
- Galaxy Z Flip3 5G
- Galaxy Z Flip4
- Galaxy Z Flip5 5G
- Galaxy Fold
- Galaxy Z Fold2 5G
- Galaxy Z Fold3 5G
- Galaxy Z Fold4
- Galaxy Z Fold5 5G
- Galaxy S20
- Galaxy S20+ 5g
- Galaxy S20 Ultra
- Galaxy S20 Ultra 5G
- Galaxy S21
- Galaxy S21+ 5G
- Galaxy S21 Ultra 5G
- Galaxy S22
- Galaxy S22+
- Galaxy S22 Ultra
- Galaxy Note 20 Ultra 5G
- Galaxy Note 20
- Galaxy S23
- Galaxy S23+
- Galaxy S23 Ultra
Rakuten Mobile
- Rakuten Mini
- Big-S
- Big
- Hand
- Hand 5G
Oppo
- Find N2 Flip
- Find X3 Pro
- Reno 5 A
- Find X5
- Find X5 Pro
- A55s 5G
- Reno 6 Pro 5G
Sony
- Xperia 10 III Lite
- Xperia 10 IV
- Xperia 10V
- Xperia 1 IV
- Xperia 5 IV
- Xperia 1 V
- Sony Xperia Ace III
Honor
- Magic 4 Pro
- Magic 5 Pro
- 90
Xiaomi
- 12T Pro
- 13
- 13 Lite
- 13 Pro
- 13T Pro
Sharp
- Aquos Sense6s
- Aquos sense 7
- Aquos sense 7plus
- Aquos Wish
- Aquos wish 2 SHG08
- Aquos wish3
- Aquos Sense4 lite
- Aquos zero 6
- Simple Sumaho6
- Aquos R7
- Aquos R8
- Aquos R8 Pro
DOOGEE
- V30
OnePLus
- 11
HAMMER
- Blade 3
- Explorer PRO
- Blade 5G
Nokia
- XR21
- X30
- G60 5G
Can I uninstall and install an eSIM profile between two devices?
The change of eSIM from one device to another is supported, provided that the eSIM has been deleted from the device where it was initially installed. In case you don't have access to the device where your eSIM is installed and you want to delete it in order to reinstall it, you can do it using the following methods:
- Visit the Primetel Selfcare subscriber zone
- Through the MyPrimetel App
- Book an appointment through the Virtual Shop
- Visit one of the Primetel stores
Activating the eSIM is done simply by scanning a QR code.
Can I have more than one eSIM cards in my device?
More than one eSIM profiles can be supported. The number of the supported eSIM profiles may vary according to the device’s specifications (usually one or two).
How can I use my data?
Can I keep my old physical SIM as a back up?
After the activation of an eSIM, the old physical SIM is automatically deactivated.