Home Fiber Award

Primetel – No. 1 for price-quality ratio in Cyprus for the year 2023/2024 

Primetel emerged as the No.1 Broadband internet service with the best quality-price ratio for the year 2023/2024, garnering the highest number of votes from Cypriot consumers in an independent survey conducted by the international organization ICERTIAS.
Securing the first position in this survey constitutes a significant achievement, reaffirming once again that Primetel fulfils its commitment to offer the best quality at the best price.

About the Survey

The Best Buy Award 2023/2024 research was conducted by ICERTIAS – International Certification Association GmbH on a sample of 1,200 respondents over 18 in Cyprus. The research took place in October 2023 through a web survey using the CAWI – DEEPMA (Computer Assisted Web Interviewing – Deep Mind Awareness) method.

With the spearhead being the Home Fiber service, which offers stable and fast internet at home, Primetel managed to gather the largest number of responses to the question "Identify the name of a telecommunications provider that, according to your personal experience, offers the best quality-price ratio for broadband services (mobile and fixed internet service) in the Cypriot market.

About the Best Buy Award program

The research measures the best price-quality ratio of products and services offered on the local market, according to the experience and opinion of consumers themselves.

The main goal of the research is to gain insight into the consumer experience and perception of products and services, as well as manufacturers and providers that are considered to provide the best price-quality ratio (the so-called Best Buy) by users.

The aim of the Best Buy Award project and certificate is to facilitate customers in finding the best and most affordable products and services on the market.

It is important to note that the Best Buy Award research does not measure market share or brand strength, but only the experience, satisfaction, and perception of respondents regarding the quality and price of products and services on the market.


ICERTIAS – International Certification Association is a politically independent, private organization headquartered in Zurich, Switzerland, and is present in more than 40 countries on five continents. ICERTIAS (www.icertias.com) promotes innovative market testing and research locally and internationally. The organization is focused on the global promotion of the value and quality of products and services and on fostering the best possible relationship between sellers and customers.

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