One in three think AI is a better boss than humans

Artificial intelligence is becoming a new member of society, according to the findings of a new Kaspersky survey entitled "Excitement, Superstition and great Insecurity - How global Consumers engage with the Digital World". The study found that today AI is taking on new roles in areas where it can succeed and gain people's trust. A third of respondents (34%) believe that AI can act as a better leader than humans because of its impartiality. An overwhelming majority (57%) are willing to use AI to manage their daily responsibilities more efficiently, while 31% would use AI to find a romantic partner through a dating app.

Based on statistics from Similarweb, ChatGPT, one of the world's most popular chatbots, went from 153 million visits in its first month of launch in November 2022 to over 2 billion visits in April 2024. Considering the rapid developments in the field of artificial intelligence, Kaspersky conducted an extensive study to understand how much people trust this new technology. The research focused on a variety of areas, from business to personal life.

In terms of the workplace, the study shows that employees are beginning to see AI not only as a tool but also as a team member, with 34% believing it could act as a fairer supervisor. Another area where AI can play an active role is in training. Almost half of respondents (47%) predict that virtual experiences and metaverses will soon play a leading role in teaching children. For half of the survey participants (50%) AI has already become an inevitable part of their lives, with 43% positively valuing its potential to create many exciting opportunities and improve the future. The majority of participants, 62%, believe that AI can create reliable works of art.

AI can also be seen as a reliable companion and assistant in everyday life. More than half of respondents (57%) would like to use AI to manage their daily lives more efficiently. Almost half of respondents (48%) are ready to use an AI chatbot to chat online, while 31% would use it to help them find the right partner on a dating app. In fact, 48% believe that human relationships will change through AI if virtual characters start replacing real-life partners.

In order to protect users from AI-based threats, Kaspersky suggests:

• Install a reliable cybersecurity solution that can protect against AI-enhanced phishing by identifying malicious pages and preventing interaction with them. This solution will help identify and prevent malicious emails and websites that aim to steal personal data.
• To counter the dangers of deepfakes, avoid trusting requests for data or money right away, even if they appear to come from known individuals. It is important to verify the authenticity of the request through other means of communication.
• Use an online privacy checker to adjust privacy settings and limit exposure to AI-enhanced identity theft. Doing so reduces the amount of personal data available online, making it more difficult for malicious actors to exploit.