Announcements

Announcement: Amendment of GIGA Smart & GIGA Unlimited Terms and Conditions

31 May 2024

Primetel PLC (“Primetel”) announces the following amendment to the terms and conditions of GIGA Smart & GIGA Unlimited as per its obligation.

As from 01/06/2024 below changes will apply on TV services:

“5. Unlimited Data for GIGA UNLIMITED plans will be offered under fair usage policy. When the overall data usage in a calendar month exceeds 100GB for GIGA UNLIMITED or 150GB for GIGA UNLIMITED PLUS or 200GB for GIGA UNLIMITED MAX, Primetel shall reduce the connection speed to 1 Mbps (download/upload) until the end of the month, for the purposes of protecting the network’s capacity and ensuring the best possible experience for all the users of Primetel’s data services.”

Notes:

(1) It is noted that in the case that any Subscriber does not accept any amendment, he is eligible to terminate the Agreement, without any penalty (excluding any device subsidy or discount on fixed monthly charges or other benefit from any Primetel’s offer) by giving a written notice to Primetel, within a period of thirty (30) days from the date of the present announcement, in which it will be stated that the reason for terminating is the non acceptance of the amendments specifying which amendment or amendments he does not accept. (2) Completed terms and conditions can be found at www.primetel.com.cy/terms. (3) More information at Primetel’s Customer Service Centers or at 133.