Use the tool below to check if your device supports our eSIM.
eSIM with a
+357 95xxxxxx number
Mobile data valid 20 days.
Number is valid 365 days with any balance top-up.
eSIM can be used for Voice, SMS and Data.
Check device compatibility
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Yes. You can do switch your SIM to eSIM safely at MyPrimetel selfcare (link). Login or register your account and then go to "Mobile" from "My Services".
Click on eSIM services to initiate the online process. Note that to switch you need to be the owner of the number and to have the two factor authentication enabled.
You can also replace your card with an eSIM by scheduling an appointment through Zoom at the Primetel Virtual Shop or by visiting one of the Primetel stores.
After the activation of an eSIM, the old physical SIM is automatically deactivated.
More than one eSIM profiles can be supported. The number of the supported eSIM profiles may vary according to the device’s specifications (usually one or two).
To change an eSIM between devices, or the installation, removal and re-installation in the same device is not supported. If you want to reinstall an eSIM profile, you will need to visit a Primetel store to get a new QR code, which you need for the installation. A deleted eSIM profile is not able to be recovered.
The eSIM compatible devices available from Primetel are:
To replace an eSIM you can visit a Primetel store. The activation of an eSIM is done easily by scanning a QR code.
eSIM («e» comes from ‘embedded’) is a new type of SIM card, which is embedded in our eSIM compatible device (Smartphone or Tablet). It is initially empty without any network settings to be pre- installed.