Useful Commands

Settings for Mobile Internet - Data

Τhe settings of your mobile device for accessing the Internet may need to be configured manually following the instructions below:

– APN (access point name): ip.primetel

– “Username” and “password” remain empty

Caller ID

See who’s calling before you answer the phone (provided the number is not hidden).

Call Waiting

Take a call while you are on another call. This service can be activated through your device settings.

Call Divert

You can divert your incoming calls to any other number or to your voicemail, in case:

– You miss the call

– Your mobile is switched off

– You are on another call already

Conference Call

You can add up to 5 other people to your call to speak to each other at the same time.

• Free Service
• Join Calls using your phone settings
  

Notes:

• Outgoing calls are charged in normal rates
• Conference Call while ROAMING is not available (abroad)

Voicemail

By calling 122, you can activate your voicemail service as well as the missed call notification service.

The voicemail service allows you to receive your voice messages when you’re not available. You can listen to these messages later, store them in folders and even mark them as urgent. In addition, with the Remote Pick-up service, you can listen to your messages from any landline or mobile number, in Cyprus and abroad.

The missed call notification service will send you a free SMS for each call made to your number that went unanswered or whilst you were unavailable. For each call you make to your voicemail box, the first 10 seconds are free and then national rates apply for the remaining time.

For activation:

Voicemail: Call 122 -> 0 -> 7 -> 1

Voicemail and MCN: Call 122 -> 0 -> 8 -> 1

*Note: On the first call to 122, you need to set your voicemail PIN. by following the recorder instructions

Call me back service (only with Pay As You Go)

Τhis is a useful service available to Pay As You Go users. When you run out of communication value, you are able to send a free SMS to the recipient to call you back.

To use the service, type *130*MobileNumber# and then press the call button. In order to be able to use this service, please keep the following in mind:

– Your balance should be less than €0.10.

– This SMS can only be sent to Mobile provider networks within Cyprus (PrimeTel, MTN, CYTA).

– Can be used maximum 3 times per day.

Account balance

Find out your account balance by dialing *133#

Top up

You can top up your account by dialing *133*<16-digit voucher code >#. The 16-digit code can be found in the right-hand corner of your top-up voucher.

Transfer money from your account to someone else

You can transfer communication value from your account to another by dialing *121*< recipient MSISDN >*< amount to be transferred >#.

Change of language

You can change the language by dialing*135* <1 (GR), 2(EN), 3(RU)> #.

So, for example, if you wish to change the language from Greek o English, dial*135* <2> #.

Bonus balance

Find out the remaining balance from your bonus by dialing *139#.

Unlimited Kartokinitisou Bonus Balance

To find out how many free minutes/SMS/Data you have available type 138#

How can I find out my number?

With the command *133*12321#

How to find out your available Data balance in PAYG

To find out your available balance dial *138*2#