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Call Rates
Below you’ll find everything you need to know about our call rates.
| National Calls | €0.095/minute |
|---|---|
| SMS to National Networks | €0.035 |
| SMS abroad | €0.055 |
| Mobile Internet |
€0.095/per MB
|
| MMS within Cyprus | €0.2543 |
| MMS abroad | €0.3560 |
|
Any time, any network – charges per 30-second increments Note: The maximum number of latin characters per SMS is 160. Language choice for messages may decrease the number of characters per SMS |
|
| Number | Description | Cost |
|---|---|---|
| Calls to Primetel services |
|
|
| 133 | Customer Service | Free |
| 134 | Primetel Business Support | Free |
| 11800 | Directory Services |
€0.49/per call + €0.07/
per 15 sec. |
| 122 | Voicemail Primetel | First 10 seconds are FREE, then €0.0233/20 seconds |
| Calls to special numbers and other services |
|
|
| 7777xxxx | Universal Access Service | €0.12/minute |
|
700xxxxx
|
Private Number | €0.1109/minute |
| 800xxxxx | National Freephone services | FREE |
| 120 | Call Center Cablenet | €0.0720/minute |
| 123 | CYTA Voicemail | €0.0720/minute |
| 124 | CYTA Broadband Telephony Voicemail | €0.0720/minute |
| 130 | Call Center Cablenet | €0.0720/minute |
| 132 | CYTA Customer Service | €0.0720/minute |
| 135 | DUTCHTECH PCS LTD Support | €0.0720/per min. |
| 136 | epic Customer Service | €0.000678/per sec. |
| 159 | epic Customer Care | €0.0720/per min. |
| 11810 | ATHINA LEATHERGOODS LTD SERVICES | €0.3328/call + €0.1513/15 sec. |
| 11811 | epic Directory Enquiries | €0.3250/call + €0.0745/minute |
| 11888 | Cablenet Directory Enquiries | €0.3253/call + €0.04217/15 sec. |
| 11892 | CYTA Directory Enquiries | €0,39/call + €0,06/15 sec. |
| 11894 | International Directory Enquiries | €2.37/minute |
| Others |
|
|
| 151 | Committee on Missing Persons in Cyprus | FREE |
| 1400 | Hospitals | FREE |
| 1401 | Poison Control Center | FREE |
| 1402 | Cyprus Anti-Drugs Council | FREE |
| 1403 | Cyprus Association of patients | FREE |
| 1405 | PSSGP – UNIQUE SMILES | FREE |
| 1406 | Proteas | FREE |
| 1410 | Support against drug abuse | FREE |
| 1413 | Agios Stefanos Foundation | FREE |
| 116 111 | Support Children & Teens | FREE |
| 116 000 | Missing Children | FREE |
|
1412
|
Ministry of Health – Coronavirus Results | FREE |
| 1414 |
Hunter’s line
|
FREE
|
| 1415 | Transportation Department | FREE |
| 1417 | Russian Embassy in Cyprus | FREE |
| 1419 | Audio Text | FREE |
| 1420 |
Ministry of Health telephone support for Coronavirus
|
FREE |
| 1422 | Cyprus National Addictions Authority | FREE |
| 1424 | Cyprus Diabetic Association | FREE |
| 1428 | Ministry of Labour, Welfare and Social insurance | FREE |
| 1429 | Consumer line | FREE |
| 1430 |
Ministry of Defense service line
|
FREE |
| 1431 | Cyprus Smoking help line | FREE |
| 1433 | Ministry of Labour helpline for Coronavirus Funding | FREE |
| 1440 | Association for Prevention and Handling of Domestic Violence | FREE |
| 1441 | Rescue Coordination Centre | FREE |
| 1442 | Μedic Alert | FREE |
| 1443 | Sovereign Bases Forces | FREE |
| 1445 | Cyprus Red Cross | FREE |
| 1454 | Cyprus Gambling Helpline | FREE |
| 1455 | Family Plan Association | FREE |
| 1456 | Center of multiple intervention for psychological health | FREE |
| 1460 | Police Confidential Line | FREE |
| 1466 | Cyprus Hope for Children | FREE |
| 1470 | NG Military personnel welfare | FREE |
| 1471 | Cyprus Psychological Association | FREE |
| 1474 |
Cyprus Patients' Associations Federation
|
FREE |
| 1482 | Cyprus Ithaki Charity Organisation | FREE |
| 1490 | National CSIRT-CY | FREE |
| 1469 | ELAZO Cancer patient and relatives Association | FREE |
| 1494 | TELETHON | FREE |
| 1497 | Cyprus Police - reporting for Human trafficking | €0.0014 |
| 1498 | Drugs Law Enforcement Unit | FREE |
| 1800 | EAC Faults and Complaints center | FREE |
| 1818 | Electricity Authority Cyprus EAC | €0.025/minute |
| 17000 | Call Center GESY | FREE |
| 17700 | Tax Department Call Center | €0.09/per 30 sec |
| 1477 | Refugees from Ukraine - Information Center | FREE |
|
Emergency Calls
|
||
| 112 | Emergency services | FREE |
| 199 | Emergency services | FREE |
| Prices include VAT |
|
|
| International Charges | Cost per minute |
|---|---|
| Greece landline | €0.1256 |
| Greece mobile | €0.2374 |
| United Kingdom landline | €0.1229 |
| United Kingdom landline | €0.1229 |
| United Kingdom mobile | €0.2374 |
| Russia landline | €0.125 |
| Russia mobile | €0.3029 |
| USA landline | €0.1038 |
| Click here to see the call rates to all destinations | |
|---|---|
| International SMS | €0.055 per SMS to any international network |
| Flexi Program | €0.095/MB charged per ΚΒ |
| Unlimited 1/2/3/4/5/6 | €0.095/ MB charged per ΚΒ |
| GIGA Smart S/M/L | €0.095/ MB charged per ΚΒ |
| GIGA Unlimited/Plus/Max | €0.095/ MB charged per ΚΒ |
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