Personal
Business
Wholesale
EN
GR
Tech Blog
Help & Support
Mobile
Mobile Plans
GIGA Unlimited🎅
eSIM
Pay as You Go
PAYG Offers
eSIM Offer
Top-up cards
Free Top-up Bonus
Double Bonus
Travel Internet Pack
Internet for your Laptop or Tablet
PlugnPlay Broadband
4G Mobile Broadband
Extras
VoLTE
WiFi Calling
International Call Saver
International Roaming
Roaming
Apps for iOS & Android
MyPrimetel App
TV2GO App for Mobile & Tablet
Internet
SuperFast Internet
New Subsidized Home Fiber plans 200Mbps
Same Day Activation
Home Fiber Plans
Home Fiber + TV Bundles
Telephony
Check Availability
Broadband Internet
Internet Plans
Internet & TV Packages
Telephony
Check Availability
Internet on the go
PlugnPlay Broadband
TV
TV Packages
Sports Content
Internet & TV Packages
Home Fiber + TV Bundles
Select your TV Package
PlugnPlay TV
TV Guide
Live Games
View the guide
Extras
Nova on Demand
Apps
Smart TV App
TV2GO App for Mobile & Tablet
Tech Blog
Help & Support
My Primetel
Find a store
Find a store
Search
My PrimeTel
SEARCH
Help & Support
Type a question or go through the categories
Mobile
Everything you need to know about eSIM
I have lost my phone. What do I do?
How can I forward my calls?
How can I receive calls while on another call?
How can I add extra minutes to my plan?
I can’t receive calls on my phone
I cannot send SMS
Up to how many numbers can I make a conference call with?
What is prepaid wallet?
Forgot your PIN or PUK?
What is the IMEI number?
How do I transfer money from my prepaid phone to another?
Call me back service
Mobile internet
Data and MMS settings
My data does not work while abroad
How can I find out my remaining data balance?
How will I know when I have used my plan's data?
Can I add more data to my plan?
Voicemail
What is the voicemail PIN?
Can I create my own greeting for my Voicemail?
How long are voice messages kept for?
How can I access my Voicemail?
How can I activate my personal Voicemail?