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Mobile
Everything you need to know about eSIM
I have lost my phone. What do I do?
How can I forward my calls?
How can I receive calls while on another call?
How can I add extra minutes to my plan?
I can’t receive calls on my phone
I cannot send SMS
Up to how many numbers can I make a conference call with?
What is prepaid wallet?
Forgot your PIN or PUK?
What is the IMEI number?
How do I transfer money from my prepaid phone to another?
Call me back service
Mobile internet
Data and MMS settings
My data does not work while abroad
How can I find out my remaining data balance?
How will I know when I have used my plan's data?
Can I add more data to my plan?
Voicemail
What is the voicemail PIN?
Can I create my own greeting for my Voicemail?
How long are voice messages kept for?
How can I access my Voicemail?
How can I activate my personal Voicemail?