Help & Support

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Fax settings on landline

Configure your fax device as follows 
set to "TONE" dialing
- set to "AUTO Answer" or  "Answer after a few rings"

In case you cannot receive faxes

- Ensure ECM (Error Correction Mode) is set to OFF/Disabled
 -The Send/Receive speed should appear as 9600 (if not available set the LOWER speed)
-  If there is V.34 Super G3 option, this should be DISABLED