Terms of use of our Services

Terms and Conditions for Number Reservation

  1. By selecting the number reservation service of Primetel PLC (the “Company”) you can reserve a number for the Primetel Prepaid Mobile Service under the terms and conditions contained herein and subject to the terms and conditions of the Company for the provision of services.
  2. All numbers that can be reserved are listed in the Company website (www.primetel.com.cy/mobile) and are subject to availability.
  3. Number reservation is subject to the Company’s approval and to the receipt of the relevant payment in cleared funds.
  4. Number reservation can only be done via the use of a valid credit or debit card.
  5. Up to three (3) numbers can be reserved per card. If for any reason more than three numbers are reserved under the same card the Company reserves the right to cancel the extra numbers.
  6. If the Company has any doubt or suspicion about the card details or authorization or validity, or that any payment may be fraudulent, the Company reserves the right to decline the payment and the reservation procedure, at its sole discretion.
  7. A number reservation application cannot be cancelled after submission or payment. If for any reason you wish to cancel the number reservation you may do so by informing the Company in writing, however the Company may withhold the whole or any part of the number reservation fee to cover the Company’s administration costs.
  8. If for any reason the number reservation procedure is not completed through any fault of the Company any payment made to reserve a number will be refunded by the Company upon production of satisfactory proof that this was due to the fault of the Company.
  9. The reserved number can only be used upon successful completion by you of the number reservation procedure, payment of the number reservation fee and the unconditional acceptance of the Company’s terms and conditions of service. Primetel is not obliged to provide any service until fulfillment of these conditions. Reserved numbers are subject to the same terms and conditions as all the other subscribers and the Company has the right to revoke the number in accordance with the terms and conditions of service.
  10. Reserved numbers cannot be transferred to another operator before the expiry of 12 months from the date of their activation (the date the first call was completed). By reserving a number you accept that you will not transfer and that you waive any right to transfer a reserved number to another operator for at least 12 months from the date of its activation (the date the first call was completed).
  11. The reserved number is and remains at all times the property of the Company and you cannot resell, transfer or otherwise part with the reserved number or the services provided therewith to a third party.