Terms and Conditions
1. The offer TV2021 of Primetel PLC (hereinafter referred to as "Primetel") is valid from 26/02/2021 to 31/05/2021, with a 24-month commitment (hereinafter referred to as the "Offer").
2. The Subscribers we will opt for the Offer will be benefited from a discount on the monthly fixed fee for Internet and/or TV services for twenty four (24) months (the Offer Duration).
3. The Offer is exclusively addressed to:
A. all new subscribers, who choose to subscribe to the packages of Internet and Primetel TV as specified in art. 4 herein.
B. Existing Primetel Subscribers, whose existing contract Initial duration has expired and they wish to renew their contract, opting to subscribe to one of the packages of Internet and Primetel TV as specified in art.4 herein.
4. The Offer concerns the following service packages:
Internet services with 20 Mbps, 30 Mbps, 50 Mbps, 80 Mbps and 100 Mbps as well as Fiber Home services with 100Mbps, 150Mbps, 250Mbps, 500Mbps and 1Gbps in combination with one of the TV packages Cyprus Sports, Premium, Premium Extra or Full Pack with 24 month commitment.
5. Subscribers receiving the Offer will receive discount on monthly fee for the Offer Duration, for the Internet or the Internet and TV services, respectively to the programme they have selected. Moreover, a Subscriber who will choose one of the above packages will benefit from a free TV activation.
6. The Offer applies as long as the selected combination of Internet and TV services remains the same for the Offer duration. In the event of a change of package the relevant Offer shall cease to be valid and the prices published on the Pricelist for Internet and/or TV services will apply. In the event, the Subscriber, during the contract, chooses to downgrade the Internet speed or the TV Package he / she has initially selected, he / she will incur an “Internet Speed Downgrade Administrative Fee” of 20 € including VAT and / or the “Downgrade Administrative Fee” 20 € TV package including VAT respectively.
7. After the expiration of the Offer duration (24 months), the monthly fixed charges will apply, based on Primetel’s published pricelist at the time.
8. It is clarified that this Offer is only available for residents of the Republic of Cyprus. Primetel is entitled to assess the subscriber’s creditworthiness and solvency before the signature of any contract and in case that is considered unsatisfactory, the subscriber will not be able to benefit from this Offer.
9. The Offer does not include any one-off charges and/or monthly charges arising from usage, and/or additional upgrades that the subscriber may choose beyond the monthly charges of the basic combination package of the Offer (Internet and TV).
10. In order to activate the services, the subscribers will be charged with the relevant activation and / or registration fee as referred in the published pricelist of Primetel, excluding the cost of TV activation subject to clause 5 herein.
11. The Offer can be combined with Primetel’s current offers in mobile telephony but not with other offers and/or promotions for the Internet or/and Tv Packages except of the offer ‘’4K Smart Tv’’. In that case the Terms and conditions, uploaded in the following link, apply https://primetel.com.cy/4k-smart-tv-promo-terms-and-conditions.
12. The General Terms and Conditions for the provision of Primetel’s Services (“GTC”) apply as well as the Special Terms and Conditions governing the GIGA SMART and GIGA UNLIMITED plans, Internet Services and the TV packages, as applicable. In case of contradiction and/or discrepancy between GTC and these terms, the latter will prevail.
13. In case of early termination of the Service Agreement, before the expiration of the twenty four (24) month period, Terms for Early Termination of the Customer Service Agreement shall apply.
14. All prices include VAT. For more information, please call 133.