Unlimited Mobile Telephony Plans - Terms & Conditions
minutes, SMS and Mobile Internet of Unlimited Mobile Telephony Plans of
Primetel can only be used for calls to national networks (fixed
geographical numbers and mobile), for SMS to national networks and
Mobile Internet while in Cyprus. International calls/SMS, calls/SMS to
special and premium rate services as well as the use of roaming services
, are excluded.
- Unused inclusive minutes, SMS and MBs within the month cannot be carried over to the next month.
Data for Unlimited plan 6 will be offered under fair usage policy. When
the overall data usage in a calendar month exceeds 100GB, Primetel
shall reduce the connection speed to 512kbps (download/upload) until the
end of the month, for the purposes of protecting the network’s capacity
and ensuring the best possible experience for all the users of
Primetel’s data services.
- Specifically for Unlimited 6 Mobile
Plan, it is clarified that the usage of embedded MB can be consumed only
on mobile telephony devices (smartphones). Unlimited 6 is a Mobile
Telephony plan and cannot be used on other devices such as tablets,
laptops etc, for which Primetel offers “Internet for Laptop &
Tablet” plans (Mobile Broadband & MiFi)
- In case the usage of
minutes and/or SMS and/or MB exceeds the inclusive usage of the plan,
the normal rates of the respective Mobile Telephony plan apply.
- Primetel’s Mobile Fair Use Policy applies to the Unlimited usage of the Unlimited plans
- Automatic payment method (Direct Debit or Credit Card) is required.
- The prices include VAT. For more information please call 133.
Unlimited Mobile Telephony Plans with discount on monthly fixed charges
Unlimited Mobile Telephony Plans of Primetel with discount to the
monthly fixed charges, apply to new Mobile Telephony subscriptions on a
24 month contract.
- Existing Subscribers of Primetel’s Mobile
Telephony can register to the Unlimited plans with discount on the fixed
monthly charges only if the Initial Duration of their existing contract
has expired and they renew their contract for 24 months.
discount on the monthly fixed charges of the Unlimited plans is valid
for the first 24 months. At the end of the 24 months, the normal rates
of the plans apply.
- A connection fee of €9.00 applies for new subscribers.
- Τhe Unlimited Mobile Telephony plans of Primetel cannot be combined with any other Primetel offer.
Unlimited Mobile Telephony Plans with device subsidy or gift voucher
Unlimited Mobile Telephony Plans of Primetel with device subsidy or
gift voucher, apply to new Mobile Telephony subscriptions on a 24 month
contract with the transfer of an active pay monthly mobile number to
Primetel and cannot be combined with any other Primetel offer.
subscribers who transfer an active pay monthly mobile number to the
Unlimited Mobile Telephony Plans can receive subsidized any of the
predefined devices until stock lasts or a gift voucher.
subscribers may benefit with the device subsidy or gift voucher only
once. In the event that the Subscriber was benefited with device subsidy
or gift voucher during the first subscription, for the extra
subscriptions he/she cannot benefit again with the Device Subsidy or
gift voucher but with discount on monthly fixed charges.
subscribers of Primetel’s Mobile Telephony can register to the
unlimited plans with device subsidy or gift voucher, only if the Initial
duration of their existing contract has expired and they renew their
contract for 24 months. More information on the amount of subsidy or
gift voucher that applies to existing subscribers at Primetel Customer
Service Centers or 133.
- The gift voucher, corresponding to the
Unlimited Plan of the subscribers’ choice can be redeemed at the
collaborating stores as listed on the following link https://primetel.com.cy/locations,
at the time of redemption. It is clarified that the subscribers will
receive the gift voucher after the activation of their services, by
demonstrating their identity at the shop where the contract was signed.
The gift voucher cannot be used to pay for services and/or bills.
device subsidy, corresponding to the Unlimited Plan of the subscribers’
choice can be received at any Primetel shop. It is clarified that the
subscribers will receive the device after the activation of their
services, by demonstrating their identity at the shop where the contract
- It is clarified that device subsidy or gift voucher
is only available for residents of the Republic of Cyprus. Primetel is
entitled to assess the subscriber’s creditworthiness and solvency before
the signature of any contract and in case that is considered
unsatisfactory, the subscriber will not be able to benefit from this
- The Offer does not include any one-off charges and/or
monthly charges arising from usage, and/or additional upgrades that the
subscriber may choose beyond the monthly charges of the basic package of
- On the expiration of the twenty four (24) months period, Unlimited Plans’ normal charges apply.
General Terms and Conditions for the provision of Primetel’s Services
(“GTC”) as well as the Special Terms and Conditions governing Primetel’s
Unlimited Plans (“STC Unlimited Plans”) apply. In case of contradiction
and/or discrepancy between GTC and/or STC Unlimited Plans and these
terms, the latter will prevail.
- In case of early termination of
the Agreement for the Provision of Primetel Services, before the
expiration of the twenty four (24) month period, Terms for Early
Termination of the Customer Service Agreement shall apply and the
subscriber is obliged to pay, inter alia, the remaining value of any
amount by which the latter has been subsidized by Primetel through
device subsidy or gift voucher to buy any equipment and/or goods. These
amounts are calculated pro rata to the remaining term up to the end of
the Agreement and the total duration of the Agreement.
- A connection fee of €9.00 applies for new subscribers.
- All prices include VAT. For more information, please call 133.