Unlimited Mobile Telephony Plans - Terms & Conditions

Inclusive minutes, SMS and Mobile Internet of Unlimited Mobile Telephony Plans of Primetel can only be used for calls to national networks (fixed geographical numbers and mobile), for SMS to national networks and Mobile Internet while in Cyprus. International calls/SMS, calls/SMS to special and premium rate services as well as the use of roaming services , are excluded.
Unused inclusive minutes, SMS and MBs within the month cannot be carried over to the next month.
Unlimited Data for Unlimited plan 6 will be offered under fair usage policy. When the overall data usage in a calendar month exceeds 100GB, Primetel shall reduce the connection speed to 512kbps (download/upload) until the end of the month, for the purposes of protecting the network’s capacity and ensuring the best possible experience for all the users of Primetel’s data services.
Specifically for Unlimited 6 Mobile Plan, it is clarified that the usage of embedded MB can be consumed only on mobile telephony devices (smartphones). Unlimited 6 is a Mobile Telephony plan and cannot be used on other devices such as tablets, laptops etc, for which Primetel offers “Internet for Laptop & Tablet” plans (Mobile Broadband & MiFi)
In case the usage of minutes and/or SMS and/or MB exceeds the inclusive usage of the plan, the normal rates of the respective Mobile Telephony plan apply.
Primetel’s Mobile Fair Use Policy applies to the Unlimited usage of the Unlimited plans
Automatic payment method (Direct Debit or Credit Card) is required.
The prices include VAT. For more information please call 133.

Unlimited Mobile Telephony Plans with discount on monthly fixed charges

The Unlimited Mobile Telephony Plans of Primetel with discount to the monthly fixed charges, apply to new Mobile Telephony subscriptions on a 24 month contract.
Existing Subscribers of Primetel’s Mobile Telephony can register to the Unlimited plans with discount on the fixed monthly charges only if the Initial Duration of their existing contract has expired and they renew their contract for 24 months.
The discount on the monthly fixed charges of the Unlimited plans is valid for the first 24 months. At the end of the 24 months, the normal rates of the plans apply.
A connection fee of €9.00 applies for new subscribers.
Τhe Unlimited Mobile Telephony plans of Primetel cannot be combined with any other Primetel offer.

Unlimited Mobile Telephony Plans with device subsidy or gift voucher

Τhe Unlimited Mobile Telephony Plans of Primetel with device subsidy or gift voucher, apply to new Mobile Telephony subscriptions on a 24 month contract with the transfer of an active pay monthly mobile number to Primetel and cannot be combined with any other Primetel offer.
New subscribers who transfer an active pay monthly mobile number to the Unlimited Mobile Telephony Plans can receive subsidized any of the predefined devices until stock lasts or a gift voucher.
New subscribers may benefit with the device subsidy or gift voucher only once. In the event that the Subscriber was benefited with device subsidy or gift voucher during the first subscription, for the extra subscriptions he/she cannot benefit again with the Device Subsidy or gift voucher but with discount on monthly fixed charges.
Existing subscribers of Primetel’s Mobile Telephony can register to the unlimited plans with device subsidy or gift voucher, only if the Initial duration of their existing contract has expired and they renew their contract for 24 months. More information on the amount of subsidy or gift voucher that applies to existing subscribers at Primetel Customer Service Centers or 133.
The gift voucher, corresponding to the Unlimited Plan of the subscribers’ choice can be redeemed at the collaborating stores as listed on the following link https://primetel.com.cy/locations, at the time of redemption. It is clarified that the subscribers will receive the gift voucher after the activation of their services, by demonstrating their identity at the shop where the contract was signed. The gift voucher cannot be used to pay for services and/or bills.
The device subsidy, corresponding to the Unlimited Plan of the subscribers’ choice can be received at any Primetel shop. It is clarified that the subscribers will receive the device after the activation of their services, by demonstrating their identity at the shop where the contract was signed.
It is clarified that device subsidy or gift voucher is only available for residents of the Republic of Cyprus. Primetel is entitled to assess the subscriber’s creditworthiness and solvency before the signature of any contract and in case that is considered unsatisfactory, the subscriber will not be able to benefit from this Offer.
The Offer does not include any one-off charges and/or monthly charges arising from usage, and/or additional upgrades that the subscriber may choose beyond the monthly charges of the basic package of the Offer.
On the expiration of the twenty four (24) months period, Unlimited Plans’ normal charges apply.
The General Terms and Conditions for the provision of Primetel’s Services (“GTC”) as well as the Special Terms and Conditions governing Primetel’s Unlimited Plans (“STC Unlimited Plans”) apply. In case of contradiction and/or discrepancy between GTC and/or STC Unlimited Plans and these terms, the latter will prevail.
In case of early termination of the Agreement for the Provision of Primetel Services, before the expiration of the twenty four (24) month period, Terms for Early Termination of the Customer Service Agreement shall apply and the subscriber is obliged to pay, inter alia, the remaining value of any amount by which the latter has been subsidized by Primetel through device subsidy or gift voucher to buy any equipment and/or goods. These amounts are calculated pro rata to the remaining term up to the end of the Agreement and the total duration of the Agreement.
A connection fee of €9.00 applies for new subscribers.
All prices include VAT. For more information, please call 133.