Terms and Conditions
1. The Offer “2020 Alcatel 1 SE Basic” of Primetel PLC (hereinafter “Primetel”) applies only in combination with Primetels’ offer “Xmas Offer 2020” from the 25/11/2020 until the 31/05/2021, on a 24 month contract (hereinafter the “Offer”).
2. The Offer of Primetel is exclusively addressed to:
a. New subscribers who will transfer an existing active mobile phone number (contract or prepaid card) according to the terms of Primetels’ offer “Xmas Offer 2020” with a 24-month contract signed at a Primetel store.
b. Existing Primetel subscribers, once the duration of their existing contract has expired, who are not already benefiting from a Primetel offer and will renew their contract according to the terms of Primetels’ offer “Xmas Offer 2020” with a 24-month commitment.
3. Subscribers will be able to pay one euro (€1) extra (including 19% VAT) to their monthly fee for 24 months to receive the Offer and to benefit, inter alia, as follows:
i) A second SIM card, with the mobile plan Mobile Basic 500, without monthly fee for 24 months. In addition, the subscriber will benefit with 500MB each month free to consume within Cyprus and within Primetel’s Network, and
ii) An Alcatel 1 SE 32GB with a value of one hundred and nine euro (€ 109.00), subject to the non-premature termination of the contract and until the stock is exhausted. It is clarified that in case the stock is exhausted Primetel may choose any other device for the purposes of this Offer.
Subscribers will only receive the device, upon completing the contract procedure and upon activation of their services, subject to availability, from the store where they signed their contract and with the demonstration of their Identification Card.
The Subscriber may collect the device only upon the activation of all new or renewed services. It’s clarified that the device will be available for collection by the Subscriber for a period of sixty (60) calendar days, which commences from the day of activation of the services. In case the Subscriber does not collect the device over the 60 calendar days period due to his/her own fault, he/she loses the right to acquire it.
4. In order for the offer to be valid, both the GIGA SMART or GIGA UNLIMITED mobile plan which the subscriber has choose to activate or renew under the “Xmas Offer 2020” and the Mobile plan Mobile Basic 500, should be kept active for the entire duration of the contract. It is clarified that, in the event the subscriber proceeds with early termination of the GIGA SMART or GIGA UNLIMITED program for which he/she opted under the “Xmas Offer 2020”, then the regular price of the Mobile Basic 500, as published in the pricelist will apply for the second SIM card and the Subscriber will need to pay proportionately the remaining value of the device. The said amount is calculated in proportion to the remaining value until the end of the contract and the duration of the contract.
5. Each subscriber can benefit from the Offer only once and receive maximum one (1) device irrespectively of whether he will renew or connect to more contracts.
6. It is clarified that this Offer is only available for residents of the Republic of Cyprus. Primetel is entitled to assess the subscriber’s creditworthiness and solvency before the signature of any contract and in case that it is considered unsatisfactory, the subscriber will not be able to benefit from this Offer.
7. The Offer does not include any one-off charges and/or monthly charges arising from usage, and/or additional upgrades that the subscriber may choose beyond the monthly charges of the basic package of the Offer.
8. The Offer is combined exclusively with Primetel’s current offer in mobile telephony “Xmas Offer 2020”.
9. Upon expiration of the twenty four (24) months period, the normal monthly fixed charges will apply on the mobile telephony programs that the subscriber has, based on Primetel’s published pricelist at the time.
10. The General Terms and Conditions for the provision of Primetel’s Services (“GTC”) as well as the
Special Terms and Conditions governing Primetel’s GIGA SMART and GIGA UNLIMITED Plans (“STC GIGA SMART and GIGA UNLIMITED Plans”) and of the “Xmas Offer 2020” apply. In case of contradiction and/or discrepancy between GTC and/or STC GIGA SMART and GIGA UNLIMITED Plans and/or the “Xmas Offer 2020” and these terms, these terms will prevail.
11. In case of early termination of the contract for the Provision of Primetel Services, before the expiration of the twenty four (24) month period, Terms for Early Termination of the Customer Service Agreement shall apply and the subscriber is obliged to pay, inter alia and proportionately the remaining value of the device. These amounts are calculated pro rata to the remaining term up to the end of the Agreement and the total duration of the Agreement.
12. All prices include VAT. For more information, please call 133.